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Apple being sued for Time Capsule data failure

first_imgUpon bringing the defective unit to the Genius Bar at his local Apple store, Tung claims the technician he spoke with told him that the data was lost and irretrievable. The lawyer’s claims go on to say that the same tech told him that the Time Capsule line was plagued with power supply and design issues. Upon returning home and doing some research on the internet, he indeed found that other users have had similar issues with Apple’s backup appliance. Apple hasn’t commented on the law suit as of yet, but Tung may have a leg to stand on if he can indeed prove that the pictures were on the drive, and that the device suffered from the aforementioned issues.Apple did indeed have production issues with the Time Capsule when it first released, there was a small recall on some of the very first units off the line due to a bad power supply issue. I myself had one go bad in this way, only to have Apple deny any kind of warranty service even though it turned out to be a power supply issue. Upon removing the drive from the device (after Apple said it wouldn’t help) I found all the data and the drive to be in working order, the malfunction due to the fact that the power supply had failed and couldn’t power the drive properly.It will be interesting to see how this case moves forward as it could set precedent at least in the Canadian legal system. Whichever way it goes, it shows that consumers need to diversify their backup procedures to ensure that precious data doesn’t get lost or destroyed. The Time Capsule isn’t a magical piece of equipment that will never fail, it’s a hard drive that sits on top of low-level programming that communicates with OS X. That hard drive, any hard drive, will fail at some point!via CBC News. A lawyer from British Columbia, named Perminder Tung, has filed a $25,000 law suit in small claims court against the technology giant. Tung claims he and his family lost over a year’s worth of pictures, including those of his newborn child, when the drive in his Time Capsule failed.last_img read more

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